Moderator: Community Team

You sure about that?JBlombier wrote:Good job, everyone. I was thinking I'd gone mental, glad that isn't so.

lol at $0,14frankiebee wrote:Haha, I don't really mind about the turns I have to do again, the great rolls that are now vanished, the fact that we have to start over 4 clan war games again. I just got 2 days extra premium valued at $0,14 :D :D

I can only extend my condolences and apologies. Lots of good and bad luck happens in individual games and this was a (quite unfortunate) piece of bad luck for you. However, appreciate that it is simply not possible for us to go and start manipulating individual games based on how we think they should have gone. Your opponents, for example, may have a very different view of the situation in this game.... as every player in every game has there own perspective on it.narutoserigala wrote:http://www.conquerclub.com/game.php?game=13346508
Thank you for attending to the data loss problem. However there are matters that you should also look into as a follow up that cannot be solved merely by crediting us 2 extra days.
Take for example the game above.
Teal had a disastrous turn before the reset. As a result, my team was in command of the game.
After the rollback, teal reset his turn and had a great round!
Now our winning game reversed to a losing game instead due to the rollback.
This is unfair to us considering that it is a tournament game.
Besides that I also had another winning game reversed as a result of your rollback.
CC, how do you intend to address the above matters?
naruto
Means nothing - real action has been appreciated so please give us real action and more regular back-ups so you dont have to roll-back so far next time you try to update the messy system previous lazy owners have left.What I can assure you we are doing is putting our efforts in reducing the chances of this type of things happening again, and reducing the impact of any such scenario were it to happen. We are already re-engineering the backup processes, and discussing options for various ways of mitigating these situations. This is best way I can think of to serve the community as a whole on this matter.
