Server Downtime and Data Loss

[Jippd]

Thanks for the fix. I also appreciate the transparency in the issue including the notification on the home page when the server crashed.. A little information goes a long way

[CaptainVOID]

No worries guys (and girls) thanks for working in to the wee hours of the morning to fix it. We appreciate the efforts...

[Robespierre__]

Thanks for all the hard work. For all who are frustrated by life's rude behavior sometimes, try to remember that these are actual people doing their best. Even if their best is not as good as it could theoretically be, it is no reason to lambaste them. Thanks for the hard work.

Robes

[AslanTheKing]

too bad it didnt happen 2 days ago, that day i was screwing with speedgames and lost more than 200 points

[Casius Belius]

Come on guys.......stop measuring whether the missing data resulted into negative or positive outcome. Life goes on and we are waiting to take your turns to leave all this behind. Shit happens and for sure the admin team of CC had a rough night. They have been doing a great job all these years. So, let dices roll again!

[Biase]

YOU GUYS ROCK!!! Thank you for doing what you do, any complainers should be shot with a cannon!

[gloman55]

thank you for your dedication to this site and your hard work in getting it back up and running.

[Shannon Apple]

YOU GUYS ROCK!!! Thank you for doing what you do, any complainers should be shot with a cannon!

+1

[Pezter]

Good work, guys. It must've been chaotic. Thanks for getting it sorted, keeping damage to a minimum and keeping us informed as soon as practicable.

[Boniman]

Good job getting it back up and running guys, dont worry about it, shit happens

[CrashAWC]

I got a better drop in a tourney

[Daddyztrain]

That's tough and frustrating. A very real threat in business. A standby environment with real time back up is advisable. There are very affordable ways to accomplish this these days and would be happy to assist you .
Thank you for communicating and good job bringing it back up.

[gerf]

Good job at keeping a relatively recent backup. I don't think it's that bad.

A week extension seems a bit fairer for the premium members, but that's just my opinion. I'm a freeloader now, so I appreciate the speed games!

[medic1982]

Good job on getting it sorted!

[roee007]

bloody hell
good luck in the next time

[Jimmy V]

Nice work on getting this back!

[stealth99]

i don't remember much of yesterday so we have something in common. I did take some terrible turns and ran into big stacks everywhere i went. Does this mean I get a do-over on yesterday? Groundhog Day all over again, woohoo!

[greenoaks]

i don't remember what tournaments i created games in. i will now have to check every one and compare the Game Finder results to my spreadsheets and brackets on Challonge.

not a big deal, planned on doing that anyway

thanks for the prompt fix.

[greenoaks]

I was playing a tournament game that was a 99% loss. Now with dice help i managed to make it a 90% win. My opponent is complaining and says that it would be fair to let him win. I am a player with 80+ active games so some games i was winning yesterday now they didn't even started!
Which option is fairest?
1. Win the game
2. Lose the game
3. Request from TO to replay the game

I think option 3 is the the golden section, but i need some opinions, especially from administrators.

play the game before you.

[Vondue]

I don't know shit about your design or what table was lost.

This is the important part.

Not really. It just means he can't walk them through step-by-step on how to fix it. He was still spot on about the failure.

That's pretty presumptuous. I also do not know what happened, what the state was, etc. I choose to believe that the admins did all they could to restore the system in a reasonable amount of time. That's the critical part. I'm sure that they may have been able to recover almost everything, but it may have taken days or weeks. I, for one, appreciate the decision to bring back the system as quickly as they did. This is NOT a financial system with SOX compliance, there's no critical medical data stored, no one is going to suffer some horrible fate because of the rollback.

TheProwler made some assumptions that I haven't seen verified. Do you know what the IT budget is? Are you assuming they have the resources for a real-time multi-colo snapshot backend system? Do you know what the issue was? I'm sure that for any complex system that you design, if I have enough information about the components and how they interact, that I can hypothesize a failure scenario where you'll be lucky to be able to recover from tape. It's all a question of how much resources can be devoted to maintaining operational uptime. You can do a lot with an infinite budget, but I assume that's not the case.

[g-cook]

We who are about to die solute you!

[Mageplunka69]

thats ok all the points i won yesterday and almost had my flower are lost in the wind ...lol

[PLAYER57832]

Sounds like a tough time for you, but thank you for resolving it as quickly as possible.

[ColCrank]

makes up for my unfortunate fort heheh

[richman688]

we have a word for this. Do over. lol