Moderator: Community Team
File a help ticket and they will straighten it out: http://support.conquerclub.com/madmom wrote:Why is it that CC took an automatic renewal payment from my PayPal account two days ago and now they tell me I need to pay for Premium membership? I'm locked out of playing until they can clear this up. Terrible business practice!

Go to the Store. Click on "Account". If you have an active subscription, it will say so, under "Active Subscriptions." Turn it off.riskllama wrote:Machieavellian: does anyone know how you cancel your premium...I been paying for those 8 months