If you can't get in Live Chat

Suggestions that have been archived.

Moderator: Community Team

Post Reply
User avatar
wicked
Posts: 15787
Joined: Thu Jan 26, 2006 1:23 pm

If you can't get in Live Chat

Post by wicked »

To get into chat....

If it's just loading, loading, loading, clear your cache. See how to do that here: http://www.conquerclub.com/forum/viewtopic.php?t=40834

If you get a white screen, click the little world icon on the bottom to connect.

Everyone gets dumped into Callouts now. To access Social, type /join Social (case-sensitive), hit Enter, retype /join Social.

Sorry for the inconvenience. Hopefully it'll be fixed soon.
User avatar
wicked
Posts: 15787
Joined: Thu Jan 26, 2006 1:23 pm

Post by wicked »

If you're having any problems with chat at all, like can't get into a room, or it puts you in a blank room or only callouts at first, then clear your cache as well (and close/reopen the browser window).

There's a current known issue with closing windows (you leave the room, but the tab won't close). Lack is working on this.
User avatar
Kaplowitz
Posts: 3088
Joined: Tue May 01, 2007 5:11 pm

Post by Kaplowitz »

I think you should post it here wicked and change the title.
http://www.conquerclub.com/forum/viewtopic.php?t=38538


Maybe you could make a thread for generic bugs that people seem to have.
Image
User avatar
wicked
Posts: 15787
Joined: Thu Jan 26, 2006 1:23 pm

Post by wicked »

But chat has nothing to do with maps or plugins and this is a temporary issue related to some work done on it yesterday. :wink:

Thanks for trying to help though.
Last edited by wicked on Tue Mar 25, 2008 12:35 pm, edited 1 time in total.
User avatar
Kaplowitz
Posts: 3088
Joined: Tue May 01, 2007 5:11 pm

Post by Kaplowitz »

o, didnt know it was temporary.

Ill actually read the post next time.
Image
User avatar
lackattack
Posts: 6097
Joined: Sun Jan 01, 2006 10:34 pm
Location: Montreal, QC

Post by lackattack »

Bump!
User avatar
rebelman
Posts: 2968
Joined: Thu Aug 02, 2007 5:24 pm
Gender: Male
Location: People's Republic of Cork
Contact:

Re: If you can't get in Live Chat

Post by rebelman »

there is still difficulty with this even with a cleared cache it can take a considerably legth of time for your view to go from white to live even though you are already in chat
Don't now why people on here don't like being cooks, remember under siege: A former SEAL, now cook, is the only person who can stop a gang of terrorists when they sieze control of a US Navy battleship.
User avatar
rebelman
Posts: 2968
Joined: Thu Aug 02, 2007 5:24 pm
Gender: Male
Location: People's Republic of Cork
Contact:

Re: If you can't get in Live Chat

Post by rebelman »

rebelman wrote:there is still difficulty with this even with a cleared cache it can take a considerably legth of time for your view to go from white to live even though you are already in chat

i have cleared my cache 3 times logged in and out yet my chat is like radio - sound but no picture :cry:
Don't now why people on here don't like being cooks, remember under siege: A former SEAL, now cook, is the only person who can stop a gang of terrorists when they sieze control of a US Navy battleship.
User avatar
wicked
Posts: 15787
Joined: Thu Jan 26, 2006 1:23 pm

Re: If you can't get in Live Chat

Post by wicked »

hit the connect button at the bottom... the "world" icon.
User avatar
oggiss
Posts: 1607
Joined: Thu Jan 18, 2007 8:43 am
Location: Sweden - Probably the best country in the world

Re:

Post by oggiss »

lackattack wrote:Bump!

OMG spampost :D
Record - 3582 p rank - 6 General
User avatar
Herakilla
Posts: 4283
Joined: Fri Jun 09, 2006 8:33 pm
Location: Wandering the world, spreading Conquerism

Bug: Cant access live chat [temp workaround]

Post by Herakilla »

Concise description:
I cant access live chat

Specifics:
i click on the live chat link on the left and it goes to the page and shows that box that says "Chat loading ... Please wait" but doesnt do anything after that

i am using firefox with the latest BOB and clickable maps
Last edited by Herakilla on Fri Mar 28, 2008 11:30 am, edited 1 time in total.
Come join us in Live Chat!
User avatar
Herakilla
Posts: 4283
Joined: Fri Jun 09, 2006 8:33 pm
Location: Wandering the world, spreading Conquerism

Re: Bug: Cant access live chat

Post by Herakilla »

ahh fixed! a lil talk with clapper gave me the means

clear your private data and restart firefox
Come join us in Live Chat!
User avatar
nagerous
Posts: 7513
Joined: Sat Feb 03, 2007 7:39 am
Gender: Male

Re: Bug: Cant access live chat [fixed]

Post by nagerous »

I'm still having issues unfortunately. When I cleared my private data all it did was remove a load of links to websites, which I can't now remember their addresses and still can't get in live chat (just get a blank screen).
Image
User avatar
wicked
Posts: 15787
Joined: Thu Jan 26, 2006 1:23 pm

Re: Bug: Cant access live chat [fixed]

Post by wicked »

To get into chat....

If it's just loading, loading, loading, clear your cache.

If you get a white screen, click the little world icon on the bottom to connect.

Everyone gets dumped into Callouts now. To access Social, type /join Social (case-sensitive), hit Enter, retype /join Social.

Sorry for the inconvenience. Hopefully it'll be fixed soon.
User avatar
nagerous
Posts: 7513
Joined: Sat Feb 03, 2007 7:39 am
Gender: Male

Re: Bug: Cant access live chat [fixed]

Post by nagerous »

Thanks wicked, pressing the world icon sorted out the problem.
Image
Post Reply

Return to “Archived Suggestions”